Assuming that it is possible to regulate the use of the term "Internet access" to exclude such managed services (which I doubt is possible), when does the service provider's behavior on the last mile cross the line from Highspeed Internet Access to Broadband? Is it OK for them to prioritize voice packets marked Expedited Forwarding (which I wish my ISP would do)? Or is it only when the service provider acts in an anti-competitive way? I have enough problems with things that are called Highspeed Internet Access. Hotels love to sell you this for $9.95 a night, and sometimes the result is slower than dialup. All that matters to them is that they deliver it on an Ethernet cable or WiFi. We really need some truth in advertising here.